Archive for November, 2012

The Ten Commandments of Great Customer Service

November 30, 2012
Check out how to provide great customer service from Susan A. Friedmann's post:

Customer service is an integral part of our job and should not be seen as an extension of it. A company’s most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy our customers, they not only help us grow by continuing to do business with you, but recommend you to friends and associates.

The practice of customer service should be as present on the show floor as it is in any other sales environment.

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November 30, 2012